Roll996 Terms & Conditions – Complete Platform Usage Guide

This Terms & Conditions document ("Terms") governs your use of the online casino platform roll996 accessible via roll996.xyz and all associated subdomains. These Terms constitute a legally binding agreement between you ("User" or "Member") and roll996 ("Company", "we", "us").

Roll996 is an online casino gaming platform operating under a valid international licence, offering a wide range of gaming services including Live Casino, online slots, lottery, roulette, Sports Betting, and other games to users in Malaysia. The platform is purpose-built to cater to the preferences and needs of Malaysian players.

These Terms are to be read together with Privacy Policy us and the Responsible Gaming, all of which together constitute the entire agreement between you and roll996. In the event of any conflict between these documents, these Terms & Conditions shall take precedence unless otherwise stated in writing.

All members are considered to have read, understood, and agreed to these Terms when they tick the "I agree to the Terms & Conditions" box during roll996 account registration, or when they continue using the platform after any amendments to these Terms have been communicated.

To register and use roll996's services, you must meet all of the following eligibility criteria at all times:

• Aged at least 18 years old at the time of account registration. roll996 does not permit any individual under the age of 18 to use this platform in any capacity whatsoever.
• Residing in Malaysia or accessing the platform from Malaysia. Certain products or promotions may not be available outside Malaysia.
• Must have full legal capacity to enter into binding agreements. Individuals who have been declared bankrupt or are under a debt management scheme are not eligible to register.
• Not an employee, contractor, agent, or immediate family member of a roll996 employee or any of its affiliated companies.
• Not appearing on any prohibited persons list or having an active self-exclusion on roll996 or any related gaming platform.

Roll996 reserves the right at any time to request proof of eligibility from any member, including valid identity documents such as a Malaysian identity card (MyKad) or passport. Failure to provide the required documents within the specified timeframe may result in temporary suspension or account closure.

Registering a roll996 account is completely free — no fees of any kind are required. To sign up, you will need to provide the following accurate and complete information:

• Full name as shown on your official Malaysian identity document
• An active Malaysian mobile number (for OTP verification)
• An active, accessible email address
• A strong password (minimum 8 characters, containing uppercase letters, lowercase letters, and numbers)
• Date of birth (for age verification)

One account per user: Each individual is permitted to hold only one roll996 account. Holding more than one account ("duplicate accounts") is a serious violation of these Terms. All detected duplicate accounts will be closed, and all balances, bonuses, and winnings in those accounts will be forfeited without any payment to the user.

You are solely responsible for keeping your login credentials secure. roll996 is not liable for any losses arising from unauthorised access to your account due to your own failure to protect your password. If you suspect your account has been compromised, contact roll996 support immediately.

Roll996 reserves the right at any time to request verification of the information you provided during registration. Should the information provided be found to be inaccurate, false, or misleading, roll996 reserves the right to close the account and forfeit all balances and winnings without compensation.

Roll996 supports a wide range of local Malaysian payment methods to make depositing into your account easy. All available methods are:

• E-wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Instant Transfer: DuitNow (real-time bank transfer)
• Internet Banking: Maybank2u, CIMB Clicks via FPX
• FPX: Supports most major Malaysian banks, including Public Bank, RHB Bank, Hong Leong Bank, Bank Islam, and AmBank

Deposit limits are as follows:

• Minimum deposit: RM 10 per transaction
• Daily maximum deposit: RM 50,000 (adjustable based on your VIP tier)
• There is no limit on the number of deposit transactions per day, subject to the daily total limit

All deposits must be made using a payment method registered in your own name. Depositing via another person's account, a third-party credit card, or any unauthorised payment method is strictly prohibited and may result in immediate account closure. roll996 reserves the right to request proof of payment method ownership at any time.

Successful deposits are usually credited to your roll996 account within seconds to 5 minutes, depending on the payment method. If your deposit has not been credited within 30 minutes, please contact roll996 customer support and include proof of your transaction.

Withdrawing your winnings from your roll996 account is a straightforward and fast process. The withdrawal limits are as follows:

• Minimum withdrawal: RM 30 per transaction
• Maximum daily withdrawal: RM 100,000 (may be higher for Platinum VIP members)
• Processing time: 3–5 minutes for e-wallets; 5–30 minutes for bank transfers

Identity Verification Process (KYC): Before your first withdrawal exceeding RM 500, or at roll996's request, you are required to complete the KYC process by providing the following documents:

• A copy of your Malaysian identity card (MyKad) — front and back, clear and legible
• A screenshot or proof of ownership of the payment method used for the deposit (e.g., a screenshot of your Touch 'n Go account showing your name)
• Proof of current address if requested (a utility bill or bank statement dated within the last 3 months)

The KYC process is typically completed within 1–2 business days. Once verified, your withdrawals will be processed without any additional delays. roll996 carries out KYC not only to meet legal compliance requirements, but also to protect your account from fraudulent activity.

Withdrawals may only be made to the same payment method used for your deposit, or to a bank account registered in your own name. roll996 does not process withdrawals to third-party accounts. If you have a special requirement, please contact roll996 customer support first.

Roll996 offers a range of bonuses and promotions to both new and existing members. All bonuses are subject to specific terms and rollover/wagering requirements for each promotion. It is your responsibility to read and understand the terms of each bonus before claiming it.

200% First Deposit Bonus: New members are eligible for a 200% bonus on their first deposit, up to a maximum of RM 1,000 in bonus funds. The rollover requirement for this bonus is 20x the combined value of (deposit + bonus). Example: A deposit of RM 200 earns a bonus of RM 400. Total amount to be rolled over before withdrawal = (RM 200 + RM 400) × 20 = RM 12,000.

General Bonus Terms:

• Only one active bonus is permitted at a time unless otherwise stated
• Bonuses must be used within the stated validity period (typically 7–30 days depending on the bonus type)
• Bets placed using bonus balance count towards rollover requirements; bets on excluded games may not count
• Games excluded from bonus rollover requirements will be stated in the terms of each promotion
• Winnings from Free Spins are credited as bonus funds and are subject to rollover requirements
• Roll996 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice
• Any attempt to abuse promotions, including low-risk betting strategies commonly known as "bonus hunting", is prohibited and may result in bonus cancellation and account closure

VIP Loyalty Programme: Active members are eligible for VIP tier upgrades (Silver, Gold, Platinum) based on their cumulative wagering volume. Each VIP tier offers distinct benefits, including higher withdrawal limits, personalised bonuses, increased rebates, and access to exclusive tables. The specific terms of the VIP programme are outlined on the roll996 Promotions page and are subject to change from time to time.

All games available on roll996 — including online slots, live casino (baccarat, blackjack, roulette, Dragon Tiger), lottery (4D, 6D, Toto), arcade games, and Sports Betting — have specific rules displayed within each game's interface.

General principles that apply to all games on roll996:

• All game results are final once a round, hand, or draw has been fully completed
• In the event of a technical disruption (internet disconnection, server outage) mid-round, the system will record the outcome based on the last saved server data — not the state shown on your device
• Minimum and maximum bet limits for each game or table are set by roll996 and are clearly displayed before you begin wagering
• The average RTP (Return to Player) for each game is available to view in the game details. The average RTP for slots on roll996 is 97.1%
• Roll996 is not responsible for any affected outcomes resulting from a user's poor internet connection quality

For Live Casino games, the rules applied by the dealer are internationally recognised standard rules. Should any discrepancy arise between the rules as played and those stated on the roll996 platform, roll996 will conduct an investigation and the final decision will be communicated to the player within 48 hours.

The following activities are strictly prohibited on the roll996 platform and will result in immediate account closure, forfeiture of all balances and winnings, and possible legal action:

• Money Laundering: Using the roll996 platform to transfer money from illegal sources or to conceal the origin of funds. roll996 fully complies with anti-money laundering (AML) requirements and will report suspicious activity to the relevant authorities.
• Use of Bots or Automated Software: Using any software, scripts, bots, or automated tools to interact with the platform for betting, data collection, or any other purpose.
• Software Bug Exploitation: Deliberately seeking out and exploiting technical errors or bugs on the platform to gain an unfair advantage. Any winnings obtained through bug exploitation will not be paid out.
• Multiple Accounts: Registering or using more than one account, whether under your own name or another person's identity.
• Payment Fraud: Using stolen, fraudulently obtained, or third-party credit cards or payment methods to make deposits.
• Collusion: Collaborating with other players to manipulate game outcomes or to dishonestly exploit the bonus system.

Roll996 has a sophisticated fraud detection system that continuously monitors account activity. If suspicious activity is detected, your account may be temporarily frozen pending investigation. roll996 will notify you of the freeze and give you the opportunity to clarify the situation before any further action is taken, except in cases where cooperation with the relevant authorities is required.

Closure by Member: You may close your roll996 account at any time by contacting customer support via live chat or email at support@roll996.xyz. Prior to closure, you will need to withdraw any remaining balance (subject to KYC requirements and any active bonus terms). Once your account is closed, your username and email address cannot be used to register a new account on roll996.

Closure by roll996: roll996 reserves the right to close or suspend any account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions
• Suspicion or evidence of fraudulent activity or money laundering
• False or misleading information provided during registration or KYC
• Requests from relevant authorities
• Accounts inactive for more than 24 consecutive months

In the event of closure due to fraud or a breach of the Terms, all outstanding balances and winnings may be forfeited. In the event of closure due to account inactivity, any remaining balance will be credited back to you upon account reactivation or through the standard withdrawal process.

To the extent permitted by applicable Malaysian law, roll996 is not liable for:

• Any financial losses incurred by a member as a result of game outcomes, including losses that occur during unavoidable technical interruptions
• Indirect, consequential, or incidental losses, including loss of anticipated profits
• Any service disruption caused by third parties, including internet service providers, payment providers, or game providers
• Any unauthorised access to your account resulting from your own negligence
• Losses arising from regulatory decisions that affect the operation of the platform

However, these liability limitations do not reduce or remove any rights afforded to users under applicable Malaysian consumer protection laws. If you believe roll996 has acted unfairly or breached its contractual obligations, you have the right to raise a complaint through our customer support channels or with the relevant authorities.

Roll996 is fully committed to responsible gaming practices. We believe casino gaming should be a source of enjoyable entertainment, not a cause of financial hardship or emotional distress. To that end, we provide all members with the following tools:

• Deposit Limit: Set a limit on how much you can deposit per day, week, or month. Limits take effect immediately and can be reduced at any time (increasing a limit requires a 7-day waiting period)
• Loss Limit: Set a maximum loss amount you are comfortable with over a given period, after which the platform will temporarily restrict play
• Session Time Limits: Limit how long you can play in a single session or throughout the day
• Self-Exclusion: Blocks access to your account entirely for a minimum period of 7 days up to 5 years. During a self-exclusion period, you may not access your account or register a new one
• Self-Assessment Test: An in-platform self-assessment tool to help you evaluate whether your gaming habits are at a healthy level

To access these tools, log in to your roll996 account and go to "Account Settings" > "Responsible Gaming". If you need further assistance or would like to speak with our support team about your needs, please reach out via live chat. For professional help resources, visit the Responsible Gaming us.

Roll996 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Members will be notified of changes through one or more of the following methods:

• In-platform notifications upon login
• Email to the address registered with your account
• Notice on the roll996.xyz homepage

Changes to the Terms take effect on the date specified in the notice of amendment, which is typically 7 days from the date the notice is sent. Your continued use of the roll996 platform after the changes take effect will be considered your acceptance of the revised Terms.

If you do not agree with any changes made to these Terms, you have the right to close your account before the changes take effect, without any penalty. To close your account, contact roll996 customer support before the effective date of the amended Terms.

You are advised to review this Terms & Conditions page periodically to ensure you remain informed of the current agreement between you and roll996. The version of the Terms currently in effect is always available on this page, with a clear date of last update.