Roll996 Privacy Policy – Personal Data Protection for Malaysian Players

This Privacy Policy ("Policy") describes how roll996 ("we", "the Company") collect, use, store, and protect your personal information when you use our online casino platform at roll996.xyz.

Roll996 is fully committed to protecting the personal data of all our members, in line with internationally recognised data protection principles and applicable Malaysian law. We understand that your trust is the most valuable asset we must safeguard, and responsible personal data management is a core part of that commitment.

This Policy applies to all users accessing the roll996 platform, whether as a visitor without an account, a prospective member in the process of registering, or an active registered member. It also applies to all your interactions with roll996 across various channels, including the website, email, live chat, and WhatsApp.

By registering a roll996 account or continuing to use the platform after an update, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any aspect of this Policy, please discontinue use of the platform and contact us to request account closure.

Roll996 collects various categories of data depending on the purpose of collection and your interactions with the platform. Below is a full overview of the data we may collect:

Roll996 no collect sensitive data except where specifically required for a defined purpose with your consent, such as health information in the context of responsible gambling. We also do not collect the content of your private communications outside the roll996 platform.

Your personal data is collected in several ways as you interact with roll996:

Roll996 uses the personal data collected for the following purposes. We only process data for legitimate and relevant reasons:

• Account Setup & Management: Creating and managing your roll996 account, verifying your identity, and ensuring that only you can access that account. This includes sending OTPs for login and transaction verification.
• Financial Transaction Processing: Processing deposits and withdrawals via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, and FPX securely and accurately.
• Platform Security and Fraud Detection: Monitoring account activity to detect unauthorised access attempts, payment fraud, money laundering, and platform abuse. This serves the legitimate interests of roll996 and all genuine members.
• Legal and Regulatory Compliance: Fulfilling legal obligations, including KYC (Know Your Customer) requirements, anti-money laundering (AML) compliance, and reporting to authorities when required.
• Customer Support: Providing accurate and effective assistance when you contact the roll996 support team — helping us understand the context of your enquiry and deliver a better resolution.
• Platform Improvements: Analysing usage patterns in aggregate (not at an individual level) to understand which features are popular, where players encounter difficulties, and how we can improve the overall roll996 platform experience.
• Marketing Communications (with your consent): Sending information about roll996 promotions, bonuses, new games, and exclusive offers via email or SMS — only if you have given consent to receive marketing communications. You may withdraw this consent at any time.
• Responsible Gaming: Monitoring play patterns to identify members who may benefit from responsible gaming support, in line with roll996's commitment to player wellbeing.

Roll996 will not use your data for any purpose beyond those listed above without first obtaining your consent or establishing a valid legal basis for doing so.

Roll996 does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. Your data is only shared in the following limited and controlled circumstances:

• Trusted Service Providers: Companies that provide supporting services to roll996, such as gaming platform providers (PG Soft, Pragmatic Play, Evolution Gaming), payment processors, and cloud service providers. All such partners are bound by strict data confidentiality agreements and are only permitted to use your data for the specific purposes defined.
• Legal Compliance: Where roll996 is required by law, court order, or a legitimate law enforcement agency to disclose certain data, roll996 will endeavour to notify you of such disclosure unless prohibited from doing so by law.
• Legitimate Interest Protection: In cases where disclosure is necessary to prevent fraud, protect the safety of other users, or defend roll996's legal interests.
• Business Transfers: Should roll996 undergo a merger, acquisition, or asset transfer, user data may be transferred as part of that transaction. In such cases, you will be notified in advance and the recipient of the data will be bound by a comparable Privacy Policy.

The security of your personal data is roll996's top priority. We implement multiple layers of technical and procedural protection to safeguard your data against unauthorised access, modification, disclosure, or destruction:

• Data Encryption in Transit: All communications between your browser and roll996's servers are encrypted using TLS 1.3 with a 256-bit SSL certificate. This means your data cannot be read even if it is intercepted in transit.
• Encryption of Stored Data: Sensitive data stored in roll996's databases — including financial information and personal identification details — is encrypted using AES-256, the same encryption standard used by world-class defence and intelligence institutions.
• Secure Password Management: Account passwords are not stored in their original form. They are converted into a hash using the bcrypt algorithm with a unique salt for each user, making them virtually impossible to decrypt even in the event of a database breach.
• Two-Factor Authentication (2FA): roll996 members can and are encouraged to enable 2FA in their account settings. This adds an extra layer of security by requiring an OTP verification code in addition to your password when logging in from a new device.
• 24/7 Security Monitoring: roll996's systems are continuously monitored by our security team to detect suspicious activity, intrusion attempts, or anomalies that may indicate a data breach.
• Internal Access Controls: roll996 staff access to user data is restricted on a need-to-know basis. Only staff who genuinely require access to specific data in order to carry out their duties are granted such access, and all access is logged and monitored.
• Regular Security Audits: roll996 undergoes regular penetration testing and security audits conducted by independent cybersecurity firms to identify and address vulnerabilities before they can be exploited.

While roll996 takes all reasonable steps to protect your data, no security system is 100% impenetrable. You also play an important role in your account's security by using a strong password, not sharing your login credentials, and reporting any suspicious activity promptly.

The roll996 platform uses cookies and similar tracking technologies to keep the platform running smoothly and to give you a better experience. Here is an overview of the types of cookies we use:

You can manage cookie settings through your web browser. However, disabling essential cookies may affect core platform functionality on roll996, including the ability to log in to your account. Optional cookies can be disabled without affecting core platform functions.

Roll996 does not use third-party cookies for advertising purposes that track you across other websites. All cookies used are solely for the operational purposes of the roll996 platform itself.

As a roll996 user, you have the following rights regarding your personal data. All requests will be processed within 14 working days:

As an online casino platform partnering with international game providers, some roll996 user data may be processed or stored outside Malaysia. This includes data shared with game providers such as Evolution Gaming, Pragmatic Play, and PG Soft, which operate data centres across various international locations.

In all cross-border data transfers, roll996 ensures a level of protection equivalent to that set out in this Privacy Policy through the following mechanisms:

• Comprehensive data processing agreements with all international partners establishing minimum protection standards that must be adhered to
• Internationally recognised standard data protection clauses in all contracts with overseas service partners
• Periodic assessments of our international partners' data protection practices to ensure ongoing compliance

The most sensitive data — including KYC documents and financial information — is stored on servers located in the Asia Pacific region and is not transferred outside this region without a legitimate operational requirement and additional protective measures in place.

The roll996 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from children or minors under the age of 18.

Should we discover that personal data belonging to an individual under the age of 18 has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question. Parents or guardians who have reason to believe that a child under their care has registered an account with roll996 are encouraged to contact us immediately at support@roll996.xyz.

Roll996 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in how we handle data, updates to applicable law, or changes to the services we offer. Any material amendments will be communicated to you via:

• A prominent notice on the roll996 platform's main page and on this Privacy Policy page
• An email to the address registered to your account at least 14 days before the amendments take effect
• An in-platform notice upon your next login after any amendment is announced

The "Last Updated" date at the top of this page will always reflect when this Privacy Policy was last modified. We encourage you to check this page periodically.

Continued use of the roll996 platform after an amended Privacy Policy takes effect constitutes your acceptance of the revised Policy. If you do not agree with the amendments, you have the right to close your account before the effective date.

If you have any questions, concerns, or complaints about how roll996 handles your personal data, we want to hear from you. roll996's Privacy & Data Compliance Team can be reached via:

Roll996 is committed to handling all privacy enquiries and complaints seriously and promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.